Shipping Information
Our shipping rates are calculated by weight as follows:
Our Post and Packing rates are done on a total weight system rather than by each individual item ordered. At the bottom of each product description you will see a shipping weight, please use this when calculating the price for shipping.
Example 1
Description Qty Weight of 1 Item Total weight for item
Foil Balloon Weight 4 0.03 0.12
Box Balloon Weight 1 0.03 0.03
Star Balloon Weight 1 0.03 0.03
0.18 total weight
Price for Shipping is £2.00
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Example 2
Description Qty Weight of 1 Item Total weight for item
Foil Balloon Weight 6 0.03 0.18
Box Balloon Weight 1 0.03 0.03
Star Balloon Weight 1 0.03 0.03
0.21 total weight
Price for Shipping is £3.00
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Example 3
Description Qty Weight of 1 Item Total weight for item
Star Balloon Weight 1 0.03 0.03
0.03 total weight
Price for Shipping is £2.00
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Up to and including 0.1kgs £1.00
Over 0.1kgs and up to and including 0.2kgs £2.00
Over 0.2kgs and up to and including 0.3kgs £3.00
Over 0.3kgs and up to and including 0.4kgs £4.00
Over 0.4kgs and up to and including 0.5kgs £5.00
Over 0.5kgs and up to and including 0.6kgs £6.00
Over 0.6kgs and up to and including 0.7kgs £7.00
Over 0.7kgs and up to and including 0.8kgs £8.00
Over 0.8kgs and up to and including 0.9kgs £9.00
Over 0.9kgs £10.00
All orders sent to your customers are despatched by Royal Mail first class delivery. Please make sure you include the correct shipping address.
All orders will normally be dispatched within 24-48 hours (excluding weekends, bank holidays and Wednesday afternoons). Please tell your customers that delivery can take up to 5-7 working days
Payment details All payments on this site are processed through secure servers. PayPal is our preferred payment gateway, but remember, you don't need a PayPal account to pay using a debit or credit card
Returns Please contact us (using the Contact US Page) should you experience any problems so that we may resolve the matter quickly and effectively.
Returns will only be accepted if -
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The product is faulty or damaged.
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If we have made a mistake with your order.
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The items have been unused.
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The items are in their original package.
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Under the Distance Selling Regulations
Please use the contact us form to request a returns authorisation before returning any items |